Textbook Return Policy

Please make certain that the books you receive are the correct ones. Returns must be in brand new condition, if purchased new this semester. Do not write anything in the book until you are sure. Shrinkwrapped books that have been opened will not be returnable.

Note: Do not remove shrinkwrap from books until you are certain they are correct.
Note: No refunds, exchanges or credits without a current receipt.
Note: Do not mark books before going to class.

A credit slip will be issued for any returns made against a check. You may use this credit slip immediately or wait two (2) weeks from date of the check and cash it in at either bookstore. This credit slip is like cash---if you lose it, it cannot be replaced. Do not wait the two weeks to return the unwanted books. Return incorrect books immediately!

Financial aid voucher can not be used to reimburse you for books paid for previously. Returns must be accompanied by a register receipt, Discover, MasterCard/Visa receipt and charge card. If charged on a voucher, please bring in all papers that were given to you by bookstore. Absolutely no returns on special orders.

For more information, contact us in Danvers at (978) 762-4046 or in Lynn at (781) 477-2127.